'Beautiful View' - Flynn's Beach

Disappointing Negative: My sister's room (an upstairs bedroom) became locked from the inside (we did not even realise the door could be locked) and there was minimum assistance given to address the matter. It was the 50th anniversary of our mothers passing and we were delayed at the cemetery attending to her grave and not able to be at the property at the designated time arranged with the cleaner. I spoke personally to the property manager (at least one hour before the designated time) informing him that we would not be at the property at the designated time assuming the cleaner had a key to open the building and giving her permission to enter the property and open the door in our absence. We were not informed that this was not the case. The property manager rang at the designated time informing me that the cleaner did not have a Key. I returned to the property immediately and was back within 20 minutes of his call. The cleaner had left. The property manager texted me her number. She did not answer the phone and only conversed by text. The cleaner refused to come back to the property at another time and/or arrange a place for us to come to her to pick up what we assumed was a key. Then we realised there was a combination lock on the cleaner's cupboard downstairs. Neither the property manager or the cleaner would answer the telephone calls and there was no response from the property manager or the cleaner when a request was made by text (as neither were picking up the phone when I called) to provide the combination to the lock for us to access the key. In the end we had to call a locksmith at a cost of $120.00 to open the door. My sister had to stay at the property to await the locksmith and was not able to join us for the rest of the day. There was no further contact from the owner or the cleaner to see if the matter was resolved. Neither of them gave a damn as to whether we were able to access the room or not

Excellent! Definitely recommended. Positive: The shower was amazing. Very happy with my stay.

Highly Recommend Positive: Beautiful property in an awesome location. Very well appointed and maintained. Great host. Thanks for the stay!

We will be back Positive: The property was well set up with plenty of family entertainment

Positive: Host was fantastic. Highly recommended for pets Negative: Nothing.